We have developed a quality system manual, which provides guidelines to ensure that the third party inspection and Bax Foreign Clients Service related processes are planned & carried out under controlled conditions ensuring Compliance of the service as well as product to specified requirements.

The company has established and implemented controls aimed at the enhancement of customer satisfaction and for efficient as well as effective service operations. These controls are documented in the Bax Quality System manual

Our Quality system has been devised by amalgamating decades of experience, expertise and insights. Our employees are responsible for ensuring that these controls are exercised meticulously. All concerned employees ensure on-time creation / update of related Quality Records while exercising control to meet service process related specified requirements.

The mechanism of Inspection / Verification, Service Performance reports and Internal Quality Audits are designed to detect nonconformance's as well as noncompliance's. Nonconforming products are handled as per their respective Quality system procedures.

Product and Service Non conformances are categorized based on the nature of Non conformance. Each mode of failure is taken up for Corrective and / or Preventive Action. Steps to be taken for Corrective action/Preventive action are identified and the responsibility for implementation of such steps is assigned to the designated team. Action plans are documented in respective formats along with time frames and executed accordingly.

All quality related processes are defined, documented and recorded to minimize errors, and rework. Our approach is proven to be highly effective in minimization of errors and delivery of high quality, as is evident by our enduring partnerships with the country's most respected infrastructure companies.